AGC Ceramics Co Ltd has initiated a furnace remote monitoring service as part of the company’s furnace operation support service. A customer in South East Asia has already installed this special system and expressed satisfaction with it.

The service allows many types of potential furnace problems to be identified early, with AGCC monitoring daily operating data via the internet. In-house developed software technology is used to process ‘big data’ at high speed. Furthermore, AGCC engineers visit the customer’s plant and undertake furnace inspections based on the analysed operational data. After the inspection, AGCC provides useful advice to the customer