Business continuity assured by Italian supplier

Business continuity assured by Italian supplier

Italy’s Falorni Tech has confirmed its commitment to ensuring business continuity while protecting its workforce during the ongoing Covid-19 pandemic.

The epidemic is described as a testing ground for the company’s IT infrastructure and latest work organisation methods, as a proven and safe video conferencing infrastructure further allows the business to organise meetings and keep daily contacts with customers.

For field service workers, however, who cannot work from home, the ‘office’ is the glass factory, in different locations throughout each day.

They perform repairs, maintenance, installations and deliveries on-site, either alone or as part of a crew. Technical assistance, start-up operation, as well as technical inspection, are continuing to be performed worldwide under the applicable government authorities.

Falorni Tech is committed to overcoming any potential impact to customers and will continue to work with them as efficiently as possible.

A comprehensive set of policies and guidelines is deployed, including enhanced hygiene measures, the provision of additional personal protective equipment (PPE), physical distancing and modifications to behaviour.

While the company’s way of work will change, its commitment to supporting customers and quality delivery and shared co-operation will not.

www.falornitech.com